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Frequently asked questions

What includes my ticket? ALL TICKETS INCLUDE MULTI COURSE BUFFET DINNER

Your ticket -SILVER or GOLD- includes,
- A MULTI COURSE LUXURY BUFFET DINNER
- One token for a free drink - softdrink or water
- Access to exhibition room
- Alternative Haute Couture showcase
- Pictures from our photostudio in HQ quality for download
- Tirbal dance show performances
- Starfall Awards
TICKETS are NON-REFUNDABLE. - If you cannot attend the event, you shall receive a voucher for next event. Art.1) TERMS AND CONDITIONS OF PAYMENT
A - The booking will be considered valid upon receipt of the total amount of the ticket to your choice.
B -The total AMOUNT of the ticket must be paid by 17th of December 2021.
Art.2) TERMS AND CONDITIONS OF CANCELLATION
A - The amount of the ticket is NON-refundable under any circumstances, except for the DEFINITIVE cancellation of the event by Emmalyne Rose (Founder). B - In this case we shall give you a refund for the entire amount of your ticket to choice if the event will never be taking place in the future anymore. ​ Art.3) POSTPONED EVENT.
A - When the event gets postponed to another date because of Government's decisions, the customer is entitled to receive a coupon of the amount paid which can be used at a later date. The organization will not be held responsible for any other actions, demands, losses and / or expenses incurred by the client;
B - In this case the Danza Luna organization has the right to change the venue and / or time of the event, prior notice to the customer, keeping the event in the geographical area of Belgium. ​ Art.4) PRIVACY Photo Release
A - EVERY GUEST, STAFF or COLLABORATOR AUTHORIZE "Starfall VZW" and those who work on behalf of it to take their picture with the television media, photographic film with the right to use it in an editorial, promotional or any other publication;
B - EVERY GUEST, STAFF or COLLABORATOR WAIVES his rights of image without restrictions of time and without any compensation in its favour;
C - This waiver does not allow any other use of images in context that could compromise personal dignity and decorum and in any case to use and / or purposes other than those listed above; i
If the GUEST, STAFF or COLLABORATOR does not agree with the published image, they have the right to get it removed by contacting the organisation with a written request to info@emmalynerose.com within the 30 days after publication of their images.
D- The use of PROFESSIONAL PHOTO- or VIDEOCAMERA by GUESTS is NOT allowed during the event unless after prior written notice to the organisation.
BY PURCHASING THE TICKET EVERY GUEST AUTHORIZE STARFALL VZW to process its personal data according to the art. 13 of the GENERAL DATA PROTECTION REGULATION AND ACCORDING TO THE PRIVACY CODE.



What includes a Gold ticket?

A Gold ticket gives you priority access to the event at 17.00h (5PM) This way, you can enjoy our VIP reception to meet and greet our guests of honor, members of the organisation, sponsors, models and couture designers while enjoying a free glass of bubbles. You also have priortiy access to the exhibition room and the photostudio. With a Gold ticket you also get a premier place at the Alternative Haute Couture show and the Starfall Awards



Can I pay my ticket with Bank Transfer?

That is certainly possible. We do ask you to contact us first with your request so we can make you a special invoice.
Send us an email to info@emmalynerose.com



Is there a parking in the era of the event location?

*Public Transportation: Opera Ballet Vlaanderen in Ghent can be reached from Gent-Sint-Pietersstation. From there you can take tram 1 (Evergem) or tram 2 (Melle Leeuw). Both have a stop at Kouter. *By Car – Drive till City Centre of Gent (Kouter Square). There are car parks at Kouter, Savaanstraat, Centerparking and Veldstraat.



Where can I stay for the night?

The opera building is at the city center where there are various hotels and hostels where you can stay for the night. We already give you a list with the most closest facilities. * B&B Hotel Gent Centrum - 17 Voldersstraat, 9000 Ghent, Belgium
http://www.booking.com/Share-UfLtSp *NH Gent Belfort - Hoogpoort 63, Binnenstad, 9000 Ghent, Belgium
http://www.booking.com/Share-toE1tgG *Getaway Studios Gent - Seminariestraat 2, 9000 Ghent, Belgium
http://www.booking.com/Share-Sd0vQQ *ibis Gent Centrum Opera - Nederkouter 24, 9000 Ghent, Belgium
http://www.booking.com/Share-izwhHnW